Maturing in Customer Experience Optimisation: CX Operations

A project in Twello, Netherlands by Tim Thijsse
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Playbook to level up your customer experience skills and drive tangible business growth. Help translate CX Strategy into actions.
Nonfiction
Backers: 1

Funded: €9 of €12,000
Dates: Mar 12th -> Apr 11th (30 days)
Project By: Tim Thijsse
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Last Updated: April 11 @ 06:26 -0400 GMT

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Latest News

Interview with CX Network about the book!

April 7th - via: kickstarter.com
Making the leap from reactive to proactive CXAhead of the launch of his new book, Tim Thijsse tells CX Network how to achieve excellence in CX optimization. Is your CX strategy struggling to achieve truly impactful, long-term results? You’re not... (Read More)

First printed version is in! Lest see how it looks like.

March 20th - via: kickstarter.com
 (Read More)

Our first draft is reviewed as we speak!

March 13th - via: kickstarter.com
I asked multiple specialist in the field to help me review the topics and book. I already have some great feedback resulting in a update in structure and some Cases of actual clients and extra chapters about Design Thinking.  (Read More)

If you have additional news that doesn't appear here, shoot us a link!